We are currently in the process of updating our credit card payment page. In the meantime, please contact our office to pay dues with a credit card: 209-544-3422. sorry for the inconvenience.
Convenience Fee
Our current fee for every transaction you make online is $15.00.
Accounts in Collection Services
If you make a credit card payment while your account is in collections for delinquent assessments with a collection company or collection attorney and the payment is less than payment in full of all delinquent amounts including late fees, interest and any collection fees and costs, the payment will be reversed.
Refund Policy
This Refund Policy applies to credit card payments made online using our Internet facility for online payment services.
TMA Multi will only issue refunds on credit card payments in cases of fraud or at your individual HOA's discretion. Requests for Refunds should be made no later than 30 days after the payment posts to the customer’s account.
Requests submitted after 30 days will not be refunded.
Accounts where refund requests are denied will no longer have the privilege of paying via the internet using The Management Alternative's online bill pay service. However, payment will be accepted using coupon book or in person at The Management Alternative offices located at:
TMA Multi will only issue refunds on credit card payments in cases of fraud or at your individual HOA's discretion. Requests for Refunds should be made no later than 30 days after the payment posts to the customer’s account.
Requests submitted after 30 days will not be refunded.
Accounts where refund requests are denied will no longer have the privilege of paying via the internet using The Management Alternative's online bill pay service. However, payment will be accepted using coupon book or in person at The Management Alternative offices located at:
1932 W Orangeburg Avenue Modesto, CA 95350
A valid reason is required for refund. In cases of fraud, the customer must submit a signed affidavit from the bank or the agency issuing the credit/debit card or check account number. We are typically more inclined to refund payments where fraud can easily be determined, but we do not accommodate users of the The Management Alternative online bill pay service that ask for a refund upon completing the payment entry and deciding that the payment should have been on a different card or account.
Reasons for disqualifying a refund are listed below:
Reasons for disqualifying a refund are listed below:
- Duplicate payment entries will not be refunded, but will be applied to the customer’s account.
- Inability to report fraudulent payments within 30 days will disqualify the Request for Refund.
- Third party website blocking you from accessing their site. If you visit a site and that site ends up blocking you, that is not grounds for refund.
- Data input errors in the payment form by you or changes to your computer that prevent you from using the The Management Alternative online bill pay service will not be cause for refund.
- Note such changes can be caused by new software, upgrades, or user error.
1932 W Orangeburg Avenue Modesto, CA 95350
You may contact our offices at:
Main Office: (209) 544-3422
Toll free: (888) 862-3335
Fax: (209) 544-3421
Email: Credit@tmamulti.com
Main Office: (209) 544-3422
Toll free: (888) 862-3335
Fax: (209) 544-3421
Email: Credit@tmamulti.com
Privacy Policy
TMA MultiServices, Inc. and its subsidiaries (“TMA MultiServices, Inc”) respect your privacy and are committed to protecting it. TMA MultiServices, Inc appreciates that you may be concerned about the privacy of personal information that you may provide to us through our website www.tmamulti.com. Accordingly, we have developed this Privacy Policy to inform you of TMA MultiServices, Inc's policy and practice regarding information we collect about you on our websites. If you have additional questions about this Privacy Policy, please contact us.
Information Provided by You
TMA MultiServices, Inc's website collects certain personal information about you whenever you voluntarily provide it, such as when you send an email to TMA MultiServices, Inc to ask a question, to provide feedback or complete an online form to request information about TMA MultiServices, Inc. The personal information that you provide can include your name, title, company, email and U.S. mail addresses, and your telephone and fax numbers. TMA MultiServices, Inc uses this information provided by you to answer your question, to respond to your feedback and provide the information you request. TMA MultiServices, Inc may also provide other information to you that we think may be relevant to your question or request. This information is not sold or provided to third parties for their use. However, if we believe that your question or information request relates to one of our related entities, we may forward your question or information request to such entity for it to respond. We also may disclose personal information to comply with valid legal processes such as a search warrant, subpoena or court order, or to protect our rights and property. We do not sell or provide this personal information to third parties for their use.
Website Usage Information
TMA MultiServices, Inc collects IP addresses and domain names and aggregates them for system administration and to monitor the use of TMA MultiServices, Inc's website. We cannot use this technical information to identify you personally. TMA MultiServices, Inc uses this website usage information to measure the number of visits to our sites, the average time spent, the number of pages viewed, and to monitor various other site statistics. This monitoring helps us evaluate how our visitors use and navigate our websites, so that we can improve the content we provide. TMA MultiServices, Inc does not share these statistics with outside parties.
Cookies
TMA MultiServices, Inc may store some information commonly known as a "cookie" on your computer when you look at TMA MultiServices, Inc's website. TMA MultiServices, Inc is able to read these cookies for information purposes when you revisit TMA MultiServices, Inc's website. The type of information collected includes the IP address, the date and time the PC visited the website, what parts of our website were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person. Cookie information is used to improve TMA MultiServices, Inc's knowledge of TMA MultiServices, Inc's website and to enable TMA MultiServices, Inc to be able to ascertain whether the website is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.
Security
Information security is important to TMA MultiServices, Inc. TMA MultiServices, Inc will take reasonable steps necessary to protect the information that is provided. We continually review our security procedures and mechanisms to ensure that reasonable protections are in place.
Links to other websites
TMA MultiServices, Inc's website may provide links to third-party websites for your convenience and information. If you access those links, you will leave the TMA MultiServices, Inc website. TMA MultiServices, Inc does not control those sites or their privacy practices, which may differ from TMA MultiServices, Inc's. We do not endorse or make any representations about third-party websites. The personal data you choose to give to unrelated third parties is not covered by this Privacy Policy. We encourage you to review the privacy policy of any company before submitting your personal information.
Children's Privacy
TMA MultiServices, Inc is committed to protecting the privacy needs of children. TMA MultiServices, Inc encourages parents and guardians to take an active role in their children's online activities and interests. TMA MultiServices, Inc does not knowingly collect information from children under the age of 13 and TMA MultiServices, Inc does not target its websites to children under 13.
Privacy Policy Modifications.
TMA MultiServices, Inc reserves the right to change this Privacy Policy at any time. TMA MultiServices, Inc will post any changes here, so be sure to check back periodically. This Privacy Policy serves as an expression of TMA MultiServices, Inc's commitment to protecting private personal information. This policy was last updated on October 17, 2012